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Mobile: +2 01099919317
Landline 1: +202 3303 5249
Landline 2: +202 3303 0781
Fax: +2 02 3346 6134
As Per The Insurance Regulator (FRA) Instructions:
All complaints are received on the following email address: [email protected] and handled by our customer service department. All related details will be then gathered and compared in relation to the insurance company’s rules and regulations and also compared to the policy’s terms and conditions. The mentioned department will be then contact the insurer directly on the behalf of the customer.
If the complaint is not resolved properly, the client can refers to the FRA through the following complaints e-mail: [email protected]
AAA’s official correspondence has to be sent from the following domain name “aaa-egy.com”.